Dynamics 365Intermediate
MS-721 Collaboration Communications Systems Engineer Associate
5 (140 reviews) 140 students 4 Weeks Intermediate

Instructor
Category
Dynamics 365
Rating
5 (140)
Students
140
Language
English
Duration
4 Weeks
What you'll cover
1Teams Phone Fundamentals+
- Configure Teams Phone System architecture
- Implement Calling Plans, Direct Routing, and Operator Connect
- Manage phone number assignments and porting
- Configure emergency calling and dial plans
2Meetings and Voice Infrastructure+
- Configure Teams meeting policies and settings
- Implement live events and webinars
- Plan for voice quality and network readiness
- Manage certified meeting room devices
3Collaboration Systems Management+
- Configure Teams governance and lifecycle policies
- Manage collaboration devices and certified hardware
- Implement Microsoft Teams Rooms
- Configure Teams device management
4Monitoring and Troubleshooting+
- Monitor call quality with the Call Quality Dashboard
- Troubleshoot voice, meeting, and device issues
- Analyze usage and adoption reports
- Implement proactive monitoring alerts
5Security and Compliance+
- Configure communication compliance policies
- Implement information barriers for Teams
- Manage collaboration security and guest access settings
- Configure data retention for Teams communications
